Customer Service Representative, Inventory Manager, Product Researcher/ Lister, Order Processor/Fulfillment for Ecommerce

​2014-2020

 

• Deliver outstanding service, exceed expectations and build long-term loyalty with Amazon.com customers.

• Assist customers in placing an order, customer returns, replacement, refund, and complaints.

• Sourcing products

• Manage Inventory in a daily basis to ensure the stock level of the products

• Process orders

• Manage Amazon SellerCentral/eBay accounts

​

I can manage your Amazon SellerCentral eBay and Shopify Accounts, I am very proficient in Product Researching, Inventory Management, Order Fulfillment/ Processor and Customer Service. As a customer service I am responsible of handling like shipping queries, Return request, Replacements, Refunds, Authorized Returns, shipping details, Chatting suppliers to request a return label, refunds and any other concerns.

 

Facebook/Instagram Advertising Management

2019 | 2020

​

• Create And Set Up Business Manager Account

• Set Up Pixel ID

• Create and run Campaign, Ad set, and Ad

• Scaling and killing ad set

• Create Custom Audience and Lookalike Audience

• Create Retargeting Ad

• Create DPA

• Create Lead Generation Campaign

​

My goal is to help you grow your business through the new and effective way of digital marketing such as Facebook Ads. Creating and maintaining campaigns to be launched exactly 12 midnight in the target location of the audience are my main job. As well as scaling and optimizing them. One important key to having good performing ad sets is to have a well-targeted audience. The product should be the best match for the audience. Once we have enough audience in the campaign, I can now create lookalike audiences to have a perfect targeting. Another effective way is the re-targeting audience. Those who visited viewed video views but not sign up or purchase.  I have worked in an E-com business and launched tons of ad sets for each campaign before. You will not consume long hours to train me for this job position.  Creating campaigns with tons of ad sets is my breakfast, analyzing them is my lunch and scaling good performing ad sets is my dinner for the day. I love how well my day passes by with giving high ROI for your business.

​

Video Editing

2020

​

• Create Explainer Video, Product Demos, and Testemonials

• Video Enhancement

• Video editing branding

• Split screen/chroma key

• Ad script writing

• Video Ad editing (Ecommerce products and service Ad)

​

Others:

Lead Researcher

Golf Course Mapper

Website outreach

Data Entry

Labeler

​